So I bought 1 month live through the xbox. that expired so I went to the store and bought a 3 month card . I tried to redeem it but it says it not valid. I Went back to the store and they said its Activated . I Don't know what to do . PLEASE HELP .
When you purchase a one month it renews monthly until you cancel the membership. If you didn't cancel your subscription but instead it just stopped working then it is likely that your account is suspended for a billing issue. You should contact Xbox Support
to double check that the code and account are in good standing.
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