Media Player App - "You don't have access to this location"

I have a Plex Media Server on my PC which hosts Movies and TV shows, I access the over my network with the Xbox One Media Player app (not the Plex app).

Movies are on drive d: and TV Shows are on drive e:

This has worked flawlessly for the last year when yesterday it movies stopped working. TV shows still work fine. 

I can still run the movies just fine from the PC but when I to Xbox One Media Player app > Plex Media Server > Video > Movies > All movies; I get the error message: 

"No access to this location. Before you can play items in this location, you must first have permission to access it"


TV shows work as normal, only movies are effected.

Movies work just fine when playing them on the PC itself.

Currently running NXOE, but it was working fine a few days ago.

Any ideas?



Question Info

Last updated October 13, 2018 Views 274 Applies to:

Hey, guys! Looks like you are all in the NXOE update. I highly suggest providing feedback through your console to ensure this gets to the right people. Then check out the Update Preview Forums to see if anyone else is running into this and possible solutions already listed.

I made sure all of you have the proper permissions to access those forums. Please send me a private message if you continue to have issues accessing that link. Thanks!

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