Mass Effect 3 Connection Issues

Someone suggested posting it here, so im copying my post:

Basically, i cant connect to Xbox Live on Mass Effect 3, it annoys me because i cant get DLC, however, on other account i can log in just fine. I can log in anywhere but in Mass Effect 3, also, ME3 doesnt give me achievements, im almost halfway into game (After Citadel: Priority I, where you kill Udina) and i still have 0 achievements, im playing the game on hardcore difficulty. Also, in Halo: Reach i had my armor features reset and had to re-equip everything. However, on other accounts everything is fine, achievements clock in etc. Is it account problem? I ran XBOX Live connection test and it says:

W: 0000 - 000B

X: 0000 - F001

Y: 20A8 - 4840

Z: 0000 - 0000

ID FFFF FFFF

L: 0015 - 10F0

Q: 0015 - 10F1

T: Wired

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Maybe you can try to delete and re-download your profile. Click here to find out how.

Just make sure you read it carefully while deleting it. Make sure you select delete "profile only" and not "profile and saves". After that follow the steps to re-download it. You will need to know your email address's password that is associated with your Xbox account.

Let us know how you get on. 

E-A-G-L-E-S EAGLES!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yes, this indeed did help, thank you.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.