Mass Effect 3 Citadel Part 1 Download Help.

I purchased the ME 3 Citadel DLC, and downloaded it.

When I was looking through my console memory it popped up as incomplete, so I selected to DL again. Went from 99% to 100% real quick, but still showed as incomplete. So I decided to delete the file and just re-download it.

Now it starts at 0, goes to 1%, then jumps to 99%, then finally 100% in the span of about 30 seconds. Nothing shows up on the concole memory and the games says I don't have it.

Any ideas? Thanks.

 

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Last updated July 4, 2018 Views 43 Applies to:

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You also need to download Part 2 for the content to show up as accessible in-game(free with puchase of part 1). Have you doen so? Let us know:). marketplace.xbox.com/.../8493a573-29ab-498c-a5bf-39177dad5dc2

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Yes part 2 is dl'd and shows up on my console memory.

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Hmm okay then. When you deleted the content, did you also clear your system memory cache and your marketplace memory cache within your memory? If not I would suggest deleting both part 1&2, then clearing both of those cache's, then downloading both again.

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Did the first but not the second. How do I clear the marketplace cache?

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Hey Narkisus, this is how to clear the Marketplace cache, sorry for not linking it sooner:

Follow these steps:

1.On your console, go to Settings, and then select System.

2.Select Storage, and then select your primary storage device.

3.Select System Items.

4.Select Marketplace System Data.

5.Select Delete.

6.Restart your console.

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Sounds good. When I get home tonight I will try it out and keep you updated.

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I just bought ME3 Citadel for my son. We entered the code & it says it has been downloaded, both parts 1 & 2, but when we put the game in it just says searcing for downloaded content or something like that. Can you tell me what we may have done wrong or why his game isn't finding the content that was downloaded.

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Hey there Legit! Have you tried any of the above steps? If not, give those a shot. If the issue still persists afterward, go ahead and make a new thread detailing your issue and any steps you've taken so far to fix it. That way we can tailor our support to you specifically and not let it get all jumbled up with others. Thanks! ^_^

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Any solution for this problem?

I am having same problem and I need help!!!

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I have the same problem, but Part 1 was complete and only part 2 was incomplete. I deleted them both and will download them both again. (i tried it once but it didn't download at all stayed 0% for a really long time. Never changes)>(Could this be because my online pass was deleted?)

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