marketplace stole my points.. HALP!!

ok so i recently downloaded teh trial of portal.. i loved it.. so i went out and bought a 1500 point card. after i redeemed it the marketplace was screwey (ik it has a problem atm).. i tried to buy it the transaction went through and took 1200 points.. but the download failed.. so i tried to redownload and i cant.. it says i have "insufficient funds to make this transaction".. i lost like 30 bucks, its not that much.. but i would love to play portal before i buy portal 2.. please HALP!!! so bottom line is i lost 1200 microsoft points.. (and yes i tried to download through the (unlock full game) feature...

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

try your download history - support.microsoft.com/.../962228

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