Lost Fifa 15 points

My son brought FIFA 15 points through GAME for his Xboxone on 20th June.

He entered the code but no points have been added. It's shown on his billing page.

I've been in contact with EA who have advised i get in touch with you guys.

Any idea where these points went?

So far I've lost £10 

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:
Answer

Sorry to hear it.  Unfortunately you were sent here in error.  When it comes to missing FIFA points EA handles that exclusively.  Please follow the instructions at the link below.

help.ea.com/.../fifa-fut-points-issue

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Answer

I'll try that. Thanks

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.