Lost all progress and KP

I have somehow lost all my progress and my banked 20,000 kp, everything has just like magically reset, but I still have my achievements of 325/1000. Anyone know what's going on? How can I fix this? or is this just bullcrap server side save issue...if its on MS end I won't be playing the game again until it gets sorted out, for fear of it happening again and all that work lost. Any help would be appreciated.
 

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Last updated July 3, 2018 Views 7 Applies to:

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just went to double helix bug forums, multiple people have this issue, guess nothing can be done for now....waiting on a patch.

Just happened to me too :-/

this happened to me today too  -__-

Me too

Same here, Just happened yesterday on 3/23/14 everything is gone....done reinstalled deleted and cleared persistant storage as well...

Same thing happened yesterday 3/23/14 I played it on the morning and it was fine. Came back home in the afternoon and it was all gone except for the stuff I paid for. All the unlockables like the stages and outfits etc are all gone.  Haven't found answers either any one have better luck?

Join the club :( it's happened to me 3 times since launch. Lost so many ranks and so much KP! Really upsetting at first but there doesn't appear to be a fix. At least not a consistent one any way...

It occurs mainly during local versus which is absurd seeing as that's a key part if any fighting game. It can happen from swapping the controller around and logging into alternate accounts. Mental I know...

That seriously sucks. Sorry to hear all that lost their save data. I will make sure not to play any local VS matches to avoid running into this devastating bug.

fffffffffffffff happened to me WTF

yep everything to me two twice i was so angry they need to fix this asap and give me everything back

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