Live TV issues, both audio and video

I'm having a problem that feels pretty similar to the one discussed in this archived thread:

http://forums.xbox.com/xbox_support/xbox_one_support/f/4277/t/2101126.aspx

So problem one is sometimes I get no audio when watching TV through the Xbox One (This has been happening since Day 1)

Problem two is sometimes I get like a pink & green screen of static over the image. (This problem is new with the recent update)

Problem three is I have video and audio, but the picture stutters like it's dropped frames or something. (This has been an issue for quite a while)

In all cases resetting the Xbox One (holding the power button in for 10 seconds to shut it down) will clear things up, and everything will work fine for a day or three, but I wondered if there's a more permanent solution than hard-restarting the Xbox One every couple of days.

 

Question Info


Last updated July 4, 2018 Views 6 Applies to: