License Transfer

I called about a week ago about an issue and it was promised to be fixed and it was escalated. I was hoping to get this issue fixed ASAP. I had an Xbox and it got the red ring and all my games were on demand, when I got the new Xbox I tried to licence transfer the games and it said the license was already transferred. I cannot play my games offline and my siblings can't play unless they are on my account. I talked to a representative for an hour, so please help me. 

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Last updated July 4, 2018 Views 5 Applies to:

Hmm xbox support can enable another license transfer before 90 days. So give them a call back. As far as others accessing your content that is not possible. Content can only be shared when it is on the original console that p urchased the content

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TRY TO SEE IF SUPPORT WILL DO IT

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Xbox support is being hammered by the ToS issue and last I heard they were still swamped by all the issue they had a couple months ago.  They will probably take some time to get back to you.  You may want to contact them for a checkup to be certain that your case was actually escalated though.  Also, don't post contact information here.

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