Laser burn.....what!?

I was playing cod ghost and I moved my xbox and it put a ring around it then I went to the store for the warranty and they said I had to contact xbox. will I have to buy a new xbox so it doesn't laser burn because there is no way I'm buying another xbox the first time I got console banned and they wouldn't even tell me why!

 

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Last updated July 4, 2018 Views 2 Applies to:

No you won't have to buy a new Xbox... you just have to read the manual and heed the area where it says "Do not move the console while in operation."

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alright.... so what do I say to the store about the warranty because they asked to contact xbox.

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This isn't a warranty issue.  It's user error.  If you read the manual it clearly states not to move the console while in use.  You moved the console and damaged a disc.  It's your fault.

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you clearly don't know how to answer someone's question so can I get someone who knows what their doing or am I going to have to call xbl and wait and hour on hold

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Visage is correct in his statement.  When the console is moved while running with a disc inside it will burn the disc.  This is indeed caused by user error and not an issue with the console.  You can either try to install the game to your hard drive, borrow a copy from a friend and install it to the hard drive (for both of those options you will still need your disc in the tray to play) or purchase a new copy of the game.

Do not move the console when it is on with a disc inside to prevent this in the future.

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Great. Another problem with xbox.

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Unfortunately it is not an Xbox problem in this case - this would happen with just about any console or device that is moved while a spinning disc is in the machine.

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Indeed,  Microsoft is not responsible for user error.    Please contact Activision for a disk replacement......  Although the answer will be the the same.  GOOD LUCK Aptitude test......

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Umm.... I'm pretty sure the ps3 and Wii don't mess up your games like that. So..... yeah. Its clearly not a user error.

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You're always welcome to take one of those consoles and give it a shake while it's on and with a disc inside.  Let us know what happens.

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