Large amount of unauthorized in game purchase

I have never had any problem like this before, but just got bank statement to find nearly $2000 purchased on my acct for in game purchases In a five day period! Is it possible that someone I play with online has somehow hacked me and purchased?

Cheers Sheree

 

Question Info


Last updated July 4, 2018 Views 12 Applies to:
Answer

It's not possible to be hacked on Live. Someone would have gotten your account information through different means. You would need to contact support and have them start an unauthorized access investigation. 1-800-4my-xbox if you're in the US/Canada or support.xbox.com/contact-us

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