item missing from my "download history" on xbox live

I purchased the "Collectors Edition" of COD: Ghosts and it came with a code to redeem digital content. All worked fine. Now, 2 months later, the digital content has disappeared, and the download no longer appears in the "download history" on my console. Im thinking my account has been modified or hacked. Is there any way to retrieve the code and download it again? Thanks people :)

p.s. the content was the Insignia patch and background which came exclusive with the Prestige edition of Call of Duty: Ghosts.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to: