It won't allow me to redeem my $25 Microsoft card

I'm trying to redeem my $25 Microsoft card but every time I try to redeem the card I get this message:

Something went wrong
Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate."
And of course the solutions Microsoft gives you don't work.
 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

theres something error with your payment method attached on your account

you can check to billing.microsoft

whether your payment instrument expired or not

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Please contact Xbox Support in order to get your account checked.

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