Issues with Minecraft

Hi all, just purchased the disc-based version of the game last night for my son. He was able to play a little bit last night with no issues. This morning when loading it up for him the game would constantly freeze at the main menu when selecting any menu option. I even tried uninstalling the game but that option when selected did nothing. I restarted the console a few times and still nothing. Any other suggestions?

 

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Last updated July 4, 2018 Views 1 Applies to:

Hello! He may have had the game still running while the Xbox was off or in sleep mode. Here is a link that helps

support.xbox.com/.../game-freeze-solution

If this does not work, hit no and it will show you how to power cycle. In order for the Xbox to properly shut down, you have to hold your finger on the power button until the console shuts off.

I hope this helps!

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