Issue with Forza 5 Day One DLC code

Hello,

I received a Forza 5 Day One cars code from a friend last November.  I did not have an Xbox One at the time but was planning to buy one in a few months, so I redeemed the code on the Xbox.com site through my account.  I assumed that this next-gen console would have some type of "download history" that I would be able to to access once I got an Xbox One.  I just bought an Xbox One a couple weeks ago and received my copy of Forza 5 in the mail yesterday.  Upon going to my account to try and download the car pack, I could not find it anywhere.  I checked my account's "download history" on the website and the Day One pack shows up as "Unknown Title" with no way to add it to the download queue!  I am very disappointed by this and wondering if there is a step I have missed.

Please help!

Thank you,

Cydoniac

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:
Answer

Go to My Games & Apps, then Games. Highlight Forza 5. Press the Menu button (three horizontal lines, where a 360 controller has Start) and select Manage Game. You should see a large tile representing the game and some smaller tiles representing DLC. If the DLC is owned but not installed, it will be greyed out with a little cloud symbol in the upper right. Select FM5 Day One Car Pack (highlighting it will bring up its name) and click A to install.

Let us know how you get on.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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