Hi, i have a problem with buying any DLC of games. I am able to download free content, but not ones that require points. I contacted microsoft and the lady walked me through steps for about and hour (included reinstall of the xbox update, clearing the cache on my memory drives, checking the internet, etc.). She told me that id have to be sent to some higher troubleshooting team in which id hear from within three days (Its been almost a week). I still havent resolved this problematic issue in which i have been having for weeks. I am trying to buy the Forza Horizon Season Pass. On a side note, i am part of the family gold pack where i am not the account holder, but i have no restrictions. Also there are no corrupt files on my consle.
I have good internet, plenty of MSFT Points, and enough memory space fopr the download.
Any new suggestions?