Isn't loading cutscenes

My brother had issues viewing cutscenes for a couple of games on his current XBox (the Halo: Reach special edition, I believe), though I have no issues running the same games on my own (part of an Arcade set I bought a couple of years ago). I have a feeling it's more of a console issue than something with the games... Could I get someone to confirm this and, if this the case, tell me if there's any way for me to fix this?

Thanks :)

 

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Last updated July 4, 2018 Views 5 Applies to:

Could be a failing DVD drive or just a scratched disc, but it's difficult to know by just reading your post.  What happens if you install the game/s to the hard drive, do the cut scenes play ok now?

For example my Star Wars Force Unleashed game has a few problems with some cut scenes when reading from the disc but the game played fine.  As soon as I installed it to the hard drive the cut scenes played without issue.

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I would suggest installing to hard drive

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