Is a fixed planned?

hello Xbox,  

i am still unable to view my LotR extended edition on my Xbox one.  The community was told a fix was being worked on but still no fix gas been made.  Please let me know the status. As you can see I'm not the only one interested in this fix. Referance the thread at here, dated in early 2014.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey there SkySurfer79!

Sorry to hear about the hear about the issue with Lord of the Rings Extended Edition! There are some DVD discs that have a manufacturing error when authored that prevent them from playing on the Xbox One Blu-Ray app. If possible, please return the disc set to the retailer. For further assistance, you can reach out to phone or chat support from our contact us page.

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