Installation stopped error

hey all,

recently I ran into a problem with the Xbox one. I tried installing updates for a few games (specifically gta v and cod aw) but I get an installation stopped error. After trying to reset the installation, it asks if I wish to download on my external hard drive because of memory. I select yes, and it says instalation stopped again. Resetting the process. This prevents me from playing those two games. I tried to redownload the blops 3 beta to see if it was just those two games, but it installed with no problems. I've tried to hard reset the Xbox, remove the external drive, reset the Internet connection, but to no avail.

any thoughts?

 

Question Info


Last updated July 4, 2018 Views 27 Applies to:
Answer

Alright, I seemed to have fixed it. Turns out you can't have the game on one drive and the update on an external drive. All I did was to move a game to the external drive so that there was enough space on the internal drive to download the updates. Hope this helps.

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