Incomplete download

I've downloaded a game using a redeemable code and during the process it became corrupted for some reason so I had to delete. Now I am unable to redeem the code since it has already been used. Is there a way that I can still receive my content? Tanks<3.

 

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Last updated July 4, 2018 Views 210 Applies to:

just go into your download history and re download it it won't cost you anything and you won't have to redeem the code again, good luck!

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It doesn't appear in the download history. The download didn't complete on the first try.

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Even if it didn't complete it should still show up in the download history. Read this to make sure you're accessing the download history correctly - support.xbox.com/.../download-content-history

If you still can't find it, call support.

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I did the same (download with code in packaging); mine stops at 31% but will continue to fail and die at 31%. How do I make it finish the download?

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i have this problem too.

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does your account region and your actual regiom match?

if not then you canmot download the content

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