I'm prompted to download an update when I insert new game disc.

We followed the answer to a similar question and cleaned the cache.  Still have the problem with two games TLOR -Third Age and also Kingdom Under Fire -Heroes - it tells us we need an update to play these games  but it doesn't give us the option to update - even though we are connected to the internet - why doesn't it upgrade these game.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Have you tried these games on a different Xbox 360, to see if the same issue occurs there, too?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

try to reinstall this games

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

im having the same problem with kingom under fire heroes

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

We bought our XBOX 360 a few years ago brand new and it has a hard drive

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

These are both xbox originals aren't they?, do you have a hard drive?...

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

How did you obtain your HDD? Did it come with the console? If so, was it puchased new?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

These games are on disk and as soon as we put the disk in it gives us the message - your console needs updates to play this game - and our only choice is ok  or  cancel - both send us back to reading the disk - no choice to do updates to console.

yes we have a hard drive.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.