im missing microsoft points

when i got on xbl yesterday i realized i was missing 400 msp. so i checked recent dl content and nothing has been purchased, just forza 4 demo which is free. then i got on xbox.com to see if it was showing the same and it was.. after some thorough checking i found that 2 days ago the 14 day free trial for zune was activated.. and i know i did not do this considering i dont watch vidoes or music on my xbox. it said it ended on the 16th of this month which it is the 4th ive already cancelled it, and still no msp ... anyone had this problem and what should i do or will the points appear after some time? thanks for any help.

 

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Last updated July 4, 2018 Views 4 Applies to:

You can double check your account at https://billing.microsoft.com to find out exactly what the points were used for. If you notice suspicious activity you should call support immediately.

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alright thanks ill try that.

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the same thing happend to me i had 2400 msp points i went offline and came back on and they where gon i went and asked some of my friends and they said they dont know what to do came on a week later and there they where

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