If you CoD: Ghosts is freezing on the "Ghost Face" screen try these two things. First try a hard reset by having your console off and unplugging the power for 30+ seconds. If this doesn't work try this next step (this is what worked for me). Start you console without logging in with your avatar(Xbox live account). Start the game. Once it has started it should load and get past the "Ghost Face" screen. It will prompt you to log in, and it should work when you do. Best of luck..