IE - Can I get mallware on xbox one?

So I was at work and my girlfriend texts me with a picture that she got a blue screen while surfing net which said that my computer devise is infected and I need to call a number given to fix the problem, I've never experienced anything like that, I tried to recreate what she have done but nothing happened, 

So the questionis, is that just a pop up or a mallware  which I  doubt myself.

P.S she took a picture if required I can upload it somewhere


Question Info

Last updated July 4, 2018 Views 6 Applies to:

Sounds like it may have just been a pop up and I know that particular one is a common one based on the verbiage you provided. Since the Xbox One is not running a full version of Windows, .exe files can't be executed/downloaded which is normally how you end up with installed malware.

However, I know you can end up in a never ending circle of malicious webpages where you can't view a different page. This is corrected by the following:

1) Return to the Home screen by pressing the Xbox button on your controller, or by saying “Xbox, go home.”
2) Select Store.
3) Select Search.
4) Type anything in the bar, and then press Menu to start the search.
5) Scroll to the right, and then select Get web results.

Let us know if you have any other questions or concerns. Thanks,

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