i've been banned but i don't understand why!!!

hey i've been playing age of empires online for about a 2 weeks now and today when i try signing into the game it says i've been banned!

can someone help here? because i really don't understand why i'm banned from the game. i played it fine lastnight and today it's not allowing me. i havent done anything illegal, i havent used any profanities and i even purchased the premium egyptian package.

please help!!!!!!!!!

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hi there! Unfortunately Support agents will not be able to help you out with this issue. The only people who deal with this type of thing is the Enforcement Staff. Depending on your issue, please refer to one of the following links. Thank you!

For account suspensions, please post in forums.xbox.com/.../41.aspx.

For console bans, please read http://xbox.com/consoleban.

For general info on violations and penalties, please read support.xbox.com/.../terms-of-use-conduct.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.