i want to cancel my xbox music pass

i want to close my subscription to the above, however it doesn't let me as im a new computer and it says that its not recognising my pc. i try and follow the steps to remove the old pcs and add my new one but i dont know what is going on and i cant cancel my account. can someone help me out in the back end. i dont want xbox music anymore and im wasting my money!

 

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Last updated July 4, 2018 Views 0 Applies to:

Hi Lidsli. At this point, I would suggest calling Phone Support about this situation, seeing as you have tried the appropriate steps.

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