I Updated My Xbox, Now No Game Is Being Read.

So Taday I Got On My Xbox And There Was An Update(5/19/11). So I Update My Xbox And Then Dieceid To Play Call Of Duty 4 And That Didnt Work. Then I Tryed More Then 7 Game And They Didnt Work At All. The Games I Play The Mot Worked befor the update.
 

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Last updated July 4, 2018 Views 6 Applies to:

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What exact error message is appearing when you try and play those games? And has your console ever been opened or modified or repaired by a non-authorized party?

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my xbox dose not read any of my discs and i have never sent to reiper or opend it

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I recently read about this, I have this same issue, where it says reading then goes back to "open tray"

gaming.operationreality.org/.../xbox-360-disc-format-firmware-roll-out

I am currently waiting for an email reply for my issue tho, not sure if they will actually replace your xbox like it says, but I would certainly like to be able to play discs again...

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I am having the same issues. The console is a refurbished unit straight from Microsoft, wrong model too, arcade instead of the elite I sent in. It takes 20-30 minutes of ejecting the disc and powering the console on and off for it to recognize a single disc. Every disc is immaculate and store bought, no exceptions. Many are personally published by Microsoft. I have followed all the troubleshooting steps related to the disc drive. I cleared the cache, removed the hard drive, and all other discs yielded the same result. I sent a message to support as well. Time is ticking, as my warranty is up in a week. I am very disappointed in this situation.

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same for me just says open tray

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The same thing happened to mine. What the heck?

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im having the same problem after the update i put in the disc and it trys to read then it say open tray.

what the hell?

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Yup, I've been having this issue for a while. Called xbox support and their solution was for me to send in my xbox for an extended period of time and also send them $100. complete and utter BS

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If the steps in this guide are not resolving your issue, and you have not modified your console or had an unauthorized repair, you'll want to call phone support at 800-4MY-XBOX.

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Seems like there is a growing trend of "open tray" errors that Microsoft are refusing to acknowledge and are saying it's just a coincidence that the problem has occurred after this latest update. I refuse to pay Microsoft £75 for a repair they've offered me when my console worked before this update.

and in reply to Mister Fitzer I have followed all the steps mentioned to no avail and NO I  have not modified my console or had an unauthorised repair - my xbox is the replacement sent to me in April 2009 by yourselves after the last one suffered a RRoD failure, something else Microsoft failed to acknowledge at first!!!

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