I need to change my country billing code

I'm not creating a new gamertag and I'm not changing my hotmail address either.

There is no excuse, don't fob me off with technicalities just fix it.

My Windows Phone is crippled, my xbox live account is crippled and the more things that get released through this process the more crippled I am.

I have a separate account for Zune (it's not the same as my xbox id) and nobody even bothered to cater for this scenario. So i can't access the marketplace on my xbox because I happen to have a different account for zune. And that is only the case because I needed to use a different Live ID to be able to use Zune when I moved to the US because Zune wasn't available in the UK (which my hotmail live ID is registered to).

This is amateur amateur stuff. The lack of cohesion across a service which is designed to offer that very thing is an embarassment.

 

Question Info


Last updated July 4, 2018 Views 9 Applies to:

Well said! Still waiting for a fix- can't wait to see how this is going to end up as we get further and further down the line. Absolutely ridiculous.

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Due to international laws on content people cannot move accounts between countries

And yes countries do have different rules

You will have to create an new account to use region locked content

In your correct region as it is a legal issue not just a technicality  as most online gaming services cannot migrate accounts nor change billing address

Windows phone can change the windows live Id and account as they just need a factory reset

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Content that is region restricted is following the local laws  and distibution rights

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[quote user="bernardinho"]

I'm not creating a new gamertag and I'm not changing my hotmail address either.

[/quote]

Then your issue will not be resolved. Enjoy not using your stuff.

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yea this i bogus, I got married and moved to the states, now I have to make a new account just to use my american credit card ???

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Yes due to international laws

Laws have to be obeyed

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