I have purchased a game does not install.

Good Evening,

I have purchased Adera episode 2 season 1 the game downloads successfully  the instalation completes and uninstalls with message unable to download content. Have checked my region all ok. Have lost 2Gb in trying to solve this issue.

Regards 

Joe

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

ok fill this out

remeber when we mean region we mean your actual physical country not your console LOCALE or a VPN or a US military base

us military bases use international connections so your HOST country is your actual country for some odd reason people think vpn and a US military base makes them US

 

 

have you hardreset your modem and router?

I’m still having issues downloading!

If you are still unable to properly download your content, please feel free to create a new post in this forum. Make sure to include as much of the following information as you possibly can. Thanks!

What is the content you are trying to download?

What error code or message are you receiving?

What region is your account?

What region do you physically live in?

Please post image results from your http://speedtest.net like so:

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.