I have never been able to redeem points

I have never been able to use my card to add points, because it always tells me that my number is not valid. Anyone know how to solve this?

 

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Last updated July 4, 2018 Views 0 Applies to:

Well I just managed to, I guess I had to add the card separately instead of trying to add it while purchasing points.

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So when you tried adding the card during the checkout process, it didn't work, but if you add the card by itself, it worked? What was the full error message/code you got when trying to add the card during checkout?

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