I Downloaded Something For The Wrong Region (SAVAG3 SHADOW)

I SAVAG3 SHADOW have downloaded a map pack for Call Of Duty Black Ops Hardened Edition but for the wrong region because i live in the uk and have a region coded xbox for the uk i thought i could get the english version (EN) and i did but i have a ggerman game and it told me it wouldnt work so i contacted microsoft about and they said to post something here so i am and i would either like the pack to be removed and get a refund for the points or to change something to make it work.

Pls Contact me soon and thank you for all your help.

Yours sincerely Aaron Lloyd.

 

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Last updated July 4, 2018 Views 0 Applies to:

Unfortunately, you cannot get refunds for anything from the marketplace.

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don't matter what the region code of your xbox is

it is the region code of your game and account that counts

noone can exchange the code for you

in this case

two things to use a USK disc with DLC you must use the german account to download the USK dlc but seeing as you are not physically in germany you have 2 options

buy a UK copy of the disk and UK ms points and UK account

and then you can use UK dlc as you physically live in uk

the second option is to wait till you are back in germany

UK dlc will not work with a USK disc

check here for more info

forums.xbox.com/.../34.aspx

USK is the governing body of content in GERMANY

blackops has stuff regulated by USK like nazi symbols and torture and violence (and yes they are removed and censored)

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So what you are saying is that you want MS to correct your mistake? Black Ops download content is region restricted. That means if your account, physical location and game disc version are not from the same region then you will have issues purchasing/using said content. Your only recourse would be to purchase a UK region game disc to use with your UK account. The mistake is yours, you need to rectify it on your end so you can use the DLC that you purchased. There is nothing wrong with the DLC, just your disc region.

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Ok stop telling me stuff i already know and give the people what they want and remove region coding and also region coding wasnt my idea so there fore not my problem.

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If you already know what we are telling you then you would know it is an issue on your end, not MS's. Their policy is no refunds, they tell us this in every product description and in the XBL ToS. It isn't up to MS on what games are region restricted, that would be up to the Game Developer and the region laws.

 

You could try calling support since it never hurts to ask, but I wouldn't get my hopes up of a refund if I were you.

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