I cant play games because i get internet issue errors but i can use tv and streaming apps just fine

My xbox is connected and online but I can't play games online atm. I've tried Destiny and ESO and got kicked both times for connection issues. When i test my network connection it says "your console is connected to the internet." Afterwards i press the shoulder buttons to view the detailed network statistics and it says "you need to be online to see network statistics" along with my wireless strength and the status code: 0x40002000033. I've tried resetting xbox, modem, and router. All my ports are forwarded as well. Please help. 

 

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Last updated July 4, 2018 Views 0 Applies to: