I cant buy microsoft points.

i have been trying to purchase ms points for about 1 month ago using  my paypal account and i keep getting the same pop-up saying: this payment method is not authorized plesae sellect a new one. I read other forums about people having the same problem and the answers i keep seeing is to check that the information is correct, the same thing i done and still get the same problem. please help and i dont have credit card

 

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Last updated July 4, 2018 Views 3 Applies to:

You need a credit card on the paypal account and sometimes this happens as fraud prevention.

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Hey there xBlAcKwOlFsNiPa! Have you tried an alternate payment method yet? Have you also checked https://billing.microsoft.com to make sure you have no notes on your account, such as a lock or overdue balance? Does this occur both online and on your console? Let us know! :)

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I dint fix the problem but i am using another payment option

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i am getting same problem except i am using a credit card and it cant "authorize" or something liike that and when i try to add a new debit card it wont let me add it??? please help.....

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Hey TheFreakysnipey! Can I have you create your own thread concerning your payment method issue? This will allow us to provide you individual support! Make sure to review our sticky on "How to manage your payment method".

 

@I'm glad you were able to successfully use another payment method! If you're still having issues with the first payment method and aren't satisfied with your current you'll need to contact phone support so they can take a closer look at your account. :)

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