i cannot purchase anything from the xbox live marketplace

error code 80153410 comes up every time i try to purchase something with microsoft points. someone please help so i can get the gares of war: judgment season pass already

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

UPDATE:

I have some new steps on this issue. First, if you are getting this issue, please allow 72 hours before attempting your purchase again. In the meantime, please feel free to attempt this purchase by adding a prepaid points card to your account.

If, after waiting 72 hours, you are still unable to purchase and are getting this same error code, please contact phone support in your region. Ask them to investigate your account to see what is causing this issue.

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