I cannot add a credit card

Hello.
I have connected my PayPal account with XBOX Live. But it not work on Zune and on Windows Phone.
Before few weeks i was using a VISA credit card. But I removed it.

Now I have NEW VISA credit card. But I cannot add it into Xbox accoun :( . Why?

Card is valid, but it says "please enter valic card number". I was check it more times, i was enter valid numbers. On Paypal my credit cards work.

What can be a problem please?

I am XBOX Live Gold member and I wanna use all features.

Thanks.

Thanks for help/

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Is the address of the card the same as the address on your account?  You can check at billing.microsoft.com.  If you are having issues adding the card you can always call support to get help from them.

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Yes, address is "T.Vansovej 4". On card I dont have address, but I think that it match.

But that message is not about address, but it says, that I was entered invalid card number :(

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When I mentioned address, I meant billing address (which you don't need to post here).  But as I mentioned above if you are having issues you should call support.

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