I can't purchase a game.

Hi, i wanted to buy Gears of War for PC from the marketplace with my PayPal account; but i've been issued with "Your purchase cannot be completed at this time. Please try again." problem; so tried to purchase with my another credit card; but i came up with the same problem. As a last resort; i purchased Microsoft points with my PayPal account without any problem and tried to buy the game with that points; but i couldn't do it either. I live in Turkey btw;  and when i'm making the billing information; i can't choose any other country than UK; but i didn't think it's gonna cause any problem; because i use PayPal and my credit cards and shop from websites like eBay or Amazon. Is that the reason why i can't buy the game? It seems like i've wasted Microsoft points for nothing.. I'm looking for your support; please help! :(

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Turkey is NOT an supported region so since your billing has to match your region as well as the fact that you cannot use UK points on a non UK account you will have that problem.  you will just have to wait and hope that they ad Turkey to the supported regions, sorry.

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Yeah; i've contacted with a Microsoft agent via chat; and i've been told the same thing. Damn i wish i didn't spend money on those Microsoft points for nothing :(

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