I can't play my games

I can't play my games it say unrecognized disc .. What can I do .
 

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Last updated July 4, 2018 Views 1 Applies to:

It sounds like you may have a malfunctioning disc drive.

Can you share any more information? Is this just one game, or does the problem happen for all games?

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For all games

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get a can of air and gently spray into disk drive.There is a laser in there it may have dust on it.U can also try to get a Qtip and wipe it off.

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This sounds like the exact same problem I had with my two previous consoles, It most likely is the disc drive as Jameser78 said and I agree because the same started for me when I had a problem with one disc and eventually all discs ceased to work but you should clean it out  with compressed air, cotton swab, or maybe a laser lens cleaner. I would go with what jaspertodd said first but if that doesn't solve the issue then try a laser lens cleaner, your not supposed to use them on consoles but I tried it as a last resort and it worked temporarily for me. If none of this helps then your disc drive is probably worn out. Just out of curiosity, do you have any arcade games or full Xbox or Xbox 360 titles purchased from the marketplace downloaded on your hard drive, and if so are any of the games freezing? I am asking because I have noticed that when my disc drive started malfunctioning the console later then started to freeze when playing downloaded game titles

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install it to you hard drive if it allows you to

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Greetings, DIEBFORDISHONOR! Are you still encountering this issue? If so, please let us know and we'll be more than happy to work with you further on a resolution. Thanks!

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At many electronic stores, you can find disc-tray cleaning products for Microsoft systems including Xbox 360. This should work if it is just a problem with any dirt on the console. If cleaning it does not help, you can send it into the professionals at Microsoft (for a reasonable fee) and find out what is wrong with it. You can also buy a new disc tray but you have to know what disc tray you need and there are risks to installing these yourself.

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