I can't pay trough console

"Sorry, there's an issue with your account. To fix this problem, visit https://account.live.com or choose a different payment method."  I get this error then I try to pay for xbox live trough console. I can buy xbox live in xbox website. I want a cheaper xbox live for 2$ - 2 mouths, but I can't because I  don't found way how to pay 1$ each mounth through pc. Help me what I can do?

 

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Last updated July 4, 2018 Views 0 Applies to:

I'm having the exact same problem. I've been on my account and theres no problem, ive added 2 different payment methods and neither of them work.

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Greetings, SlimLT and Iron Norris! Have either of you logged on to https://billing.microsoft.com to make sure your account information is up-to-date? If you see any alerts or warnings about your account you will need to call phone support for help.
 

You may also want to take a look at this sticky about managing payment methods to make sure everything is configured correctly: forums.xbox.com/.../153161.aspx. Give that a shot and let me know if you're able to resolve the problem! Thanks in advance. :)

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