We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
i BOUGHT 500 Microsoft points today, and everything worked fine. i wanted to by 500 more but it declined it, now i'm stuck with a 1000 Microsoft points and i need 500 more to buy the game i want, what should i do?
Greetings, Myasis! Very sorry you're experiencing difficulties purchasing points. What error message are you seeing when the transaction is declined? Does this happen when you try to purchase any denomination of points, or just the 500? Thanks in advance!
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