I can't buy games

I don't use a credit card on my Live account nor paypal I usually just buy the cards but when I try to download games it tells me my billing information is wrong and I need to fix it hasn't done this since today and I you can give me some suggestions to try to fix this annoying problem
 

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Last updated July 4, 2018 Views 0 Applies to:

Were all having the same issue dude. Not even xbox support knows whats going on. Sad really

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This is the Billing Info, you don't need a credit card, nor Paypal. The Billing Info needs things such as your address line, phone number etc... Go to your Profile settings in the System tab, and you'll see the Billing Info tab there. Fill in everything with the correct info, and most likely, you'll be able to purchase.

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Is it EVERYONE that has this issue or just a few? It's driving me nuts! I gotta play the new Walking Dead!

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Its not everyone, just everyone whos been posting on this forum for the last few days. None of my friends have this issue and I feel your pain...been looking forward to TWD forever

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I played the free trial just to get a taste and now I want more! Haha. It was so good!

I just want to sit back on my weekend off and play it. Will I get to? Eh... we'll see.

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Well... just got AWFUL news.

They have blocked my account from making purchases... told me I'll have to make a new account.

That really sucks considering I just bought a new year of Xbox Live last month and Battlefield Premium. Not to mention I have $10 just sitting in my account I can't use.

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What?? That blows dude. What was their reasoning? They better not utter those words to me I swear to god

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They won't disclose the reason. They keep saying account security is a top priority though. I wonder if my account was compromised.

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I am having the same issue too!

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