I can't buy anything with my local currency

I have been trying to buy a game on demand for quite some time now and keep getting the same error. It is this- Sorry, we couldn't get authorization for this. Use a different or new pay to pay, or check that your billing address is correct. If you have more questions, your financial institution is the one to ask. Can someone please help me? I've been trying to buy this game for a long while now.

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Is this Xbox One or Xbox 360?

You're in the 360 section but the error message looks suspiciously like something I just read someone had seen on the One.

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If we're talking about a game for 360, could you make sure you are doing this from the console itself? It is not yet possible to use the account's currency to purchase things from the Web Store.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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I'ts 360 and it's from the console

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OK, thanks for clearing that up.

Please go to https://commerce.microsoft.com, make sure that billing information is correct - particularly the address seems to be a sticking point - and update/correct anything which is not right.

Also make sure it tallies with whatever is on file over at https://account.live.com

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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I get this when I go there, error

You have been redirected to this page as a security measure. Please <a class="color-2" href="/PaymentHub/Help/Show/toc_link_no_45" target="_self">contact customer support services</a>.

Correlation ID: 9d8de2e4-fe0a-4c8d-8a96-b8857804f0e6

Session ID: a19b9eab-54b5-4e3b-800b-9d2b6ba7de0b

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OK, so it seems there is something up with your account.

You'll need to go ahead and contact Phone Support so they can take a look at this for you.

support.xbox.com/contact-us

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Please help

i m from United arab emirat i can t buy game and maps online,i buy dollar cart and i try withe visa cart but always give me error problem

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