I can't buy a month of Gold Membership with money in my mircosoft account

I bought a $25 microsoft points card at Walmart and redeemed the code onto my account.  When I try and buy a month of Gold Membership my credit/debit card options show up, but not my money currently in my account.  Any help would be appreciated, thank you.

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

You shouldnt make multiple posts on the same topic. You cannot use the money in your account to buy xbox live gold. You will need to use a credit card or purchase a prepaid gold subscription card. In the future it states on the card what can be bought with it.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.