I can't buy a month of Gold Membership with money in my mircosoft account

I bought a $25 microsoft points card at Walmart and redeemed the code onto my account.  When I try and buy a month of Gold Membership my credit/debit card options show up, but not my money currently in my account.  Any help would be appreciated, thank you.


Question Info

Last updated July 4, 2018 Views 6 Applies to:

You shouldnt make multiple posts on the same topic. You cannot use the money in your account to buy xbox live gold. You will need to use a credit card or purchase a prepaid gold subscription card. In the future it states on the card what can be bought with it.

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