I can´t play The Witcher 3 :(

Hello, now I installed the witcher 3 on my xbox one but to my surprise when the installation is completed I received an error that asks me for a disk to finish the installation, but I haven´t any disc. What I can do? please help I can´t wait to play :(
 

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Last updated July 4, 2018 Views 0 Applies to:

Had you purchased the game from the marketplace?  If so, was it your gamertag that made the purchase?

If it was not your gamertag that made the purchase then that gamertag must either be logged in when you play or it must be set so that your console is the tag's Home console.

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There are a couple of different ways you could fix this-

support.xbox.com/.../download-game-problem

That will give you quite a few options on how to take care of the issue!

KnowledgeSPower

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Thank you for your answers but nothing works :(

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Microsoft help me!!! :'(

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You didn't answer my question.  

If you digitally purchased the game using the gamertag that you are posting with and cannot play the game then you will need to contact phone support as it would seem to be a billing issue.

If you live in North America then dial 1-800-469-9269

If you did not digitally purchase the game using your gamertag then the tag that originally purchased the game will either need to be logged in or have your console set as it's Home console.

If the game was installed using a disc then the disc is required to play the game.

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