I BUY SHADOW COMPLEX AND I CAN NOT UNLOCK IT IT SAYS DO YOY WANT TO DOWLOAD AGAIN WHAT SHOULD I DO.
If you have already bought it and are trying to re-download it go to your Account Management on the console then to Download History and re-download it from there.
Also, be sure you are using the account that originally downloaded it the first time.
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Also, are you trying to download/play it on the same console it was originally purchased on?