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I can not play Minecraft Dungeons.

Hello, I bought Minecraft Dungeons Standard Edition from Microsoft Store to play in my computer. I purchased my license to my account which is exactly same as my computer account and I don't have a family mode. I clicked the app and after I pressed any key, the game showed 'Unable to Verify Game Ownership'. I kept pressing retry button but it kept showing me the same message even I was connected to a stable internet connection. I also checked my update and I got all my updates, deleted all files in %temp% folder and re-installed the game. But the game is still showing the same message.

Can anyone help with this problem?

Thanks.

Hello Box,

Thanks for reaching out to the forums. We see you have issue with a game. We recommend first try and verify the purchase by checking your order history. Make sure you bought the Windows version and not the Xbox console version. 

Thanks,

Brad

Stay safe have fun. GAME HARD just not too hard :) ಠ益ಠ

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Hi! This issue has happened to several players and is already known to Mojang's support. Soon, a patch should appear.
XBOX BR PLAYER

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Question Info

Last updated August 13, 2022 Views 200 Applies to: