I can download all map packs, but not Apocalypse. Help!

For the last day and a half I have been trying to download the new DLC map pack "Apocalypse" from black ops 2. Every single Time it will get to 99/100% and then stop and say "can't download". I have the season pass, I've deleted all the other map packs and downloaded them again with no problem. My Internet speed is fine, speedtest says I get 40mbps. There's plenty of space left on my storage device (24Gb) so I don't know what the deal is. Someone please help!
 

Question Info


Last updated July 4, 2018 Views 210 Applies to:

Hey there Neldonado!

I'm sorry to hear about the download issues! Let's see what we can do to get things sorted.

First off, have you tried these steps:

  • Go to Settings > System > Storage, find any partial downloads of the map packs and delete them.
  • Clear your system cache.
  • Restart your console.
  • Download the map pack again from your Download History.


Let us know how that goes and we'll work with you from there! ^_^

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Tried that. Gets to 99% and goes "can't download apocalypse " ....

Im using 2 storage devices, my 4gb HDD, and 32Gb thumb drive. There's 1.2Gb left on my HDD and 29 left on my thumb drive. Does that have anything to do with it?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

does your physical region and account region match>

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Are you trying to download it onto the USB drive? That seems so to a recurring problem for some reason when people try to download/play Apocalypse. If you are try to clear up some space of your hard drive and download it to there and see what happens :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

What yoy have to do is download it to your hard drive for it to work

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.