i bought skyrim from xbox marketplace the game wont download

i bought skyrim from xbox marketplace the game wont download. when i try it just stays at 0% then it says that the game cant download i cleared the system cache, i restarted the system by unplugging for 15 sec and it still wont work.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Hey mate, did you also try deleting the marketplace data? If not check to make sure there isn't a partial download of the game on your HDD and delete the marketplace data and try to re-download again.

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Delete the Marketplace System Data file

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The Xbox 360 console also stores temporary files for the Xbox Games store. You may be able to resolve this issue if you delete the Marketplace System Data file.

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To delete the Marketplace System Data file, follow these steps:

1.On your console, go to Settings, and then select System.

2.Select Storage and then select your primary storage device.

3.Select System Items.

4.Select Marketplace System Data.

5.Select Delete.

6.Restart your console.

7.Try to buy or download the item again.

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i tried this and after about 10 min it says that skyrim cannot be downloded.

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Try to contact the xbox's crew to solve your problem!!!!!!!!!!!!!!!!!!

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I see how much later my reply is... anyway, a similar thing happened to me. I bought CoD: BO2 from the marketplace. It was $60, and it has a no refunds policy. I began the download, and it gave me the infamous, "Can't Download CoD: Black Ops 2" message. I downloaded it again about 10 times, and each time it gave the same message. What can I do?

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Also, DigitalAssassin's 7 steps didn't work.

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@rever and dark

Does your account region match your physical region ?

If not that would be why as both are region locked

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