I bought microsoft points i spent some still had some left when i went to spend the rest they were gone

I bought 8400 Microsoft points on Friday 7th march 2014 night so as I had £71:40p on my Xbox 360 I spent £50 on crysis 3 so I had £21:40p left I went to spend the rest on Saturday 8th march 2014 in the afternoon and I went to purchase it and it did not show £21:40p it just showed my mums credit card and it seems my Microsoft points/money is gone???    

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

The console doesn't actually show how much money you have when you go to purchase an item.  It lists the alternate payment method in case what you want to buy goes over the amount you have.

You can check your actual balance at https://commerce.microsoft.com

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