I am unable to download advanced warfare

I am unable to download advanced warfare onto my xbox I purchased it through the online store and it will read "can't download call of duty: advanced warfar" or it will disconnect me from xbox live  I hav a 500gb Xbox so space isn't the problem help please

 

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Last updated July 4, 2018 Views 7 Applies to:

Does your account region match your physical location?

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Yes

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I downloaded thief jus fine but aw still haven't been able to

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