Betalade en hyrfilm 39.- Ted, det tog så lång tid att ladda ner den gick till 54 % sen började den om, så att jag tog bort den och nu kan jag inte hämta den.Har en ny HP är det nåt program som måste installeras först?
Paid a rented movie 39.-Ted, it took so long to download it went to 54% since it began, so I removed it and now I can not download it.Have a new HP it is something software that must be installed first?
Hey Loco. The only software you need would be Xbox Video. Have you tried to re-download the movie? I would suggest uninstalling and re-installing the Xbox Video app by following the steps below, and then go ahead and re-download the video.
1) Right click on the app’s tile
2) Select “Uninstall” and confirm
3) From the Metro UI, type “WSReset.exe” and press enter
4) After you see a confirmation the store cache has been reset, reinstall the app
Let us know how that goes, or if you need any more help. Thanks.
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