Hyr film

Hej

Betalade en hyrfilm 39.- Ted, det tog så lång tid att ladda ner den gick till 54 % sen började den om, så att jag tog bort den och nu kan jag inte hämta den.Har en ny HP är det nåt program som måste installeras först?

TRANSLATION

Hi
Paid a rented movie 39.-Ted, it took so long to download it went to 54% since it began, so I removed it and now I can not download it.Have a new HP it is something software that must be installed first?

 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey Loco. The only software you need would be Xbox Video. Have you tried to re-download the movie? I would suggest uninstalling and re-installing the Xbox Video app by following the steps below, and then go ahead and re-download the video.

1)      Right click on the app’s tile

2)      Select “Uninstall” and confirm

3)      From the Metro UI, type “WSReset.exe” and press enter

4)      After you see a confirmation the store cache has been reset, reinstall the app


Let us know how that goes, or if you need any more help. Thanks. 

 

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